FAQ
Frequently asked questions
How long do the extensions last?
8 to 10 weeks varying on the client’s hair growth. This is recommended to eliminate matting, frizzing and tangling, and ensures the extension is always fresh and close to the scalp. They can be reapplied up to 3 times for a total of about 6-8 months of wear; this is recommended so that the extension bond remains seamless.
Where does the hair come from?
Our hair is 100% cuticle on Remy human hair, from India. The extension itself is hand made in China with products from Asia, Europe and the US.
Is it human hair?
Can you colour it?
There are over 30 natural colors and 9 fantasy shades that can be blended to create over 500 different shades. If you are unable to blend to create your desired shade you can deposit color down 2 levels. We do not recommend that you lighten the extensions. To create a more platinum blonde you can apply a toner to the 613 or 25. In the process of applying color, keep all color away from the adhesive bands. If you decide to deposit color to create your desired shade, it is recommended that you wait 24 to 48 hours from the time of application to allow the adhesive band to seal firmly. Please keep in mind, coloring the extensions voids their warranty.
Can you iron, curl or blow-dry the hair?
What products can be used in the hair?
We recommend that clients use the hairtalk® product line. It is formulated specifically for processed hair and extensions. Heavy conditioners are not to be applied at the scalp, or adhesive bands, but rather from mid shaft to end. Remind the client to rinse longer than usual and preferably in sections, to ensure there is no product left in the hair or on the scalp. Avoid products containing alcohol, oil or ethanol.
Can roots be retouched while the extensions are in the hair?
Yes, roots can be retouched, keeping in mind to stay away from the adhesive bands. It is recommended that roots be done 24 to 48 hours prior to application. If roots need to be done between extension services and there is enough new growth to keep the color off of the bands, we suggest doing a partial retouch along with the hairline. Keep in mind, chemicals in the hair can compromise the adhesive bands.
Can I reuse them?
Yes, the suggested re-use is up to 3 additional times. After 3 additional uses, bulk at the attachment area may be created and new hair is necessary. Be sure to purchase Remove Solvent and adhesive bands for your re-service. They can be reapplied up to three additional times for a total of 6 – 8 months of wear; this is recommended so that the extension bond remains seamless.
How do I remove them?
Apply solvent to new hair growth and allow it to trickle down the hair shaft in between the adhesive bands. Let it set for a moment and then separate the bands. Do not rub the adhesive strip. We recommend creating a system to place the extensions in the order in which they were removed. This will guarantee an easy and accurate re-application.
Can I swim, exercise or go in the sauna?
We recommend applying and leaving in hairtalk Nourish Plus prior to swimming. This nourishes the hair and allows it to absorb the moisture.